About Lupiho
Your trusted partner for quality coffee and desserts in London
Our Story
Lupiho started in 2018 when three coffee enthusiasts decided to open a takeaway spot on Clapham Road. We noticed that people in our neighbourhood wanted good coffee without the wait or the noise of crowded cafes. Our first location was a small counter with just two espresso machines and a display case for pastries.
From day one, we focused on speed and consistency. Our baristas trained for three months before serving their first customer. We tested 47 different coffee blends before selecting our signature roast from a supplier in Bristol who sources beans directly from farms in Colombia and Ethiopia.
Within the first year, we served over 85,000 cups of coffee. By 2020, we expanded our dessert range to include 12 different items, working with a pastry chef who previously worked at a Michelin-starred restaurant in Mayfair. Each dessert is prepared fresh daily using ingredients from verified suppliers across the UK.
Our Mission
We provide quality coffee and desserts for people on the go. Every product meets our standards: coffee brewed at precise temperatures, desserts made with measured ingredients, and service completed within three minutes during peak hours. This approach has earned us a 4.7-star rating from over 2,300 customers on Google.
What Drives Us
We operate with clear principles. Our coffee beans arrive within 14 days of roasting. Desserts that don't sell within 18 hours are donated to a local food bank in Brixton. Our staff receives training every quarter on new brewing techniques and customer service protocols.
Sustainability matters in practical terms. We use compostable cups made from plant-based materials and offer a 20p discount for customers who bring reusable containers. Our packaging supplier is certified carbon-neutral, and we track our waste reduction monthly.
Core Values
Quality Control
Every batch of coffee is tested for extraction time, temperature, and taste. Our head barista calibrates equipment daily and conducts blind taste tests weekly with the team to maintain standards.
Efficiency
Average service time is 2.5 minutes from order to pickup. We redesigned our workflow in 2021, reducing wait times by 40% while maintaining product quality through streamlined processes.
Transparency
All ingredients are listed on our menu boards with allergen information. We source from 8 verified suppliers and publish their certifications on our website for customer review.